Luminal Park Support
Products, Prices, Offers
- Are the items I receive exactly identical to the ones portrayed on the website?
- Are the prices shown on the website VAT inclusive?
- If I purchase several items, do you offer any discounts?
- Where are your products manufactured?
- Where can I find your product catalog?
- Can I get a product preview at your headquarters?
Returns and refunds
- Is it possible to get a refund instead of a replacement for a defective item?
- Can I ship my return to your warehouse at my expense?
- Can I call you and ask for return?
- Can I use the credit I received to purchase other items?
- Can I ask for refund by a different payment method than the one previously chosen to pay my order?
- Am I getting a refund receipt?